REDMOND, Wash. — Nov. 15, 2010 — Microsoft Corp., in collaboration with its Public Sector Gold Partner Avanade, today announced new federal government customers using its Microsoft Dynamics CRM Task ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
At Convergence 2009, the semiannual New Orleans event for Microsoft Dynamics lineup of business-management solutions, Microsoft Business Solutions Corporate Vice President Kirill Tatarinov outlined a ...
In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...
LAS VEGAS, March 16, 2004 — Today at the third annual Microsoft Management Summit, Bob Muglia, senior vice president of the Windows Server Division at Microsoft Corp., laid out Microsoft’s unique ...
Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...
Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...
Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.
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