Following predictions of greater chatbot adoption, Mercari, the secondhand goods marketplace, debuted Merchat AI, a shopping assistant that uses the artificial intelligence software ChatGPT, according ...

Retail’s embrace of artificial intelligence has pushed bots to new corners of the shopping experience — and not just for new products or traditional e-tailers, but also secondary sales platforms like ...

For online sellers, waiting three to five days for e-commerce platforms to transfer their balance is one of their biggest pain points. Mercari is going after rivals with its new Instant Pay feature, ...