REDWOOD CITY — Marty Beard joined LiveOps three years ago to help revolutionize the way traditional bullpen call centers interact with sometimes angry and frequently frustrated customers. Today nearly ...

Liveops has formalized a scalable outsourced call center model aimed at helping businesses improve customer experience outcomes without the fixed costs associated with traditional in-house contact ...

The growth of online shopping over the past year has awakened the industry’s need for more remote-friendly customer service capabilities that engage shoppers at any time across all touch points, ...

, the global leader in cloud contact center and customer service solutions, announces that for the third consecutive year it was chosen by the Muscular Dystrophy Association as the only call center to ...

Liveops has announced the availability of a flexible, on-demand outsourced call center model designed to help modern businesses scale customer support operations without the constraints of traditional ...