“You only have your job because you are a black female.” Was I surprised when I was told what another colleague had said about me? No. He repeated this phrase to others in the organization, and his ...

Marshall Field, who founded the famous retail chain, always told employees there were 12 things to remember. One of them was "The influence of example." Famous child psychiatrist Fritz Redl used to ...

Culture is not defined by what leaders say. It is defined by what they do when conditions make integrity expensive. Across coaching engagements, the pattern is consistent: the leader articulates clear ...