Learn how to adopt your operating model to position IT for exploring the digital edge.

When undergoing an IT operating model transformation, focus on three key areas to ensure success — process, governance and culture.

An operating model is the blueprint for how value will be created and delivered to target customers. An operating model brings the business model to life; it executes the business model.

With implications for the cloud operating model landscape, including OpenShift versus VMware, the acquisition signifies a transformative phase for cloud infrastructure providers.

As the operating model evolves and becomes more deeply embedded in the organization's delivery of IT and digital services, new C-suite roles are also emerging.

Your engineering team ships weekly, but pricing changes take months. The gap stems from structural issues and reflects how ...

Three very different organisations, each in a different country, have recently asked me to help formulate their operating model as ‘expert customers' of IT.

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally.

An IT operating model for the digital age Enterprises need to form cross-functional teams and give them the mandate to work together towards a single goal By Tim Sheedy, Ecosystm Published: 26 Jul ...

Since your operating model outlines how your business delivers value to customers, it is important to understand who your customers are and what value you provide to them.