What Types Of Questions Develop Conversations? When I hosted my radio show, I learned quickly that a yes or no question could stop a conversation in its tracks. If I asked, "Do you like your job?" and ...

Elicitation is a technique to obtain sensitive information from people without asking direct questions. Direct questions trigger defensive responses to protect information people would prefer to ...

Opinions expressed by Entrepreneur contributors are their own. There is an old adage that says one should seek to understand before seeking to be understood. I say, we have two ears and only one mouth ...