As we debate the negative effects of social media, consider the earliest and arguably most prevalent way that we use the internet to connect with other people: the chat. Networked chatting predates the internet; there might not be a more obvious thing to ...

Metro Transit riders with questions about fares, where to find park-and-ride lots or which bus or train to take have a new way to get in contact with a transit representative after the agency recently rolled out an online chat service. The feature allows ...