At both tech companies and design studios, inclusive design has become shorthand for “good design,” and the “right thing to do.” The phrase is so common in tech that a quick Google search yields ...

In everyday life, we’re surrounded by items and facilities that people have designed for us. While many of these things and places are suitable for able-bodied, neurotypical people, others may not ...

Nice people are nice enough. But those who exhibit true kindness scratch at something deeper. Small talk (in small doses) is perfectly fine, but big talk builds real connections. There’s a palpable ...

The business case for inclusion and belonging is well known, and leading companies are working hard to make their cultures more welcoming to all. As workplace strategists and designers, we know that ...

Kayak Adaptation team members gather in front of their poster and a kayak with one of their attachments. From left to right: Isabella Garcia, Johanna Dickie, Gavin Chan, Talal Mustafa. (Leslie Fisher ...

Inclusion in the built environment means creating multiple pathways of learning supported by sensory-sensitive environments, ...

Every gamer with a disability faces a unique challenge for many reasons, one of which is the relative dearth of accessibility-focused peripherals for consoles. Microsoft is taking a big step toward ...

Forbes contributors publish independent expert analyses and insights. Corporate Innovation Expert, Systematic, Creative, Product Development In 2018 the Association of National Advertisers, the ...

The world’s biggest social challenges are reflected in the way we design our spaces. Privatization of public space, lack of affordable housing, dark design and spatial segregation are just some of the ...

Do you really know your customers? We’re all a service user, passenger, patient, tenant or customer of someone. We’ve traditionally defined customers as "people who pay money for goods or services," ...