Opinions expressed by Entrepreneur contributors are their own. After suffering from the catastrophic pandemic in 2020 and 2021, this is an important year for organizations operating in major ...

As organizations become increasingly dependent on software-based solutions, strategies to improve their efficiency and reliability are critical. IT Service Management (ITSM) provides a blueprint for ...

I had the pleasure of sitting down with Janet Holling this week, an IT consultant at global private healthcare provider Bupa, who works in the Australia/New Zealand region and is in the process of ...

RESTON, Va. , July 21 /PRNewswire/ -- Already an ISO/IEC 20000 certification market leader, BSI Management Systems has strengthened its position in the IT Service Management (ITSM) market by being ...

The new Unisys ITSM solutions comprise Remedy as a Service, an ITSM toolset delivered through a software-as-a-service (SaaS) model; a customer-focused user portal capability; and the capability to ...

Lisa Erickson-Harris is a research director with Enterprise Management Associates, Boulder, Colo., a leading analyst and market research firm focusing exclusively on enterprise infrastructure ...

PALO ALTO, CA / ACCESSWIRE / April 6, 2023 / Pink Elephant Education & Technology and service management innovator 4me® have announced that they will be working closely together. In concrete terms, ...

Calitii, a global technology company, has secured an agreement with BridgeBio, a biopharmaceutical company, to implement ServiceNow’s IT service management (ITSM) platform across its infrastructure.

After a rollercoaster ride in IT investment over the past few years, many organisations are beginning to look at how they use information technology in a more strategic manner. Most critical business ...