With a large percentage of the global workforce based remotely for the foreseeable future, more business than ever is being conducted over email. And while this modern convenience has been critical to ...

NEW ORLEANS — The December 2019 explosion that knocked out a major source of electricity for the city’s drainage pumps was likely caused by operator error, according to a consultant’s incident report, ...

Network outages can often be traced to four error-prone activities: fault analysis and response, configuration changes, scaling and failover, and security policies. You might have been alarmed to read ...

Head of AI innovation initiatives at ABBYY. I write about AI, innovation and how global enterprises can achieve a competitive advantage. Even before the business continuity disruptions last year, ...

For more than two decades, experts have been pleading for the human factors lessons learned from aviation safety to be applied to the growing toll of iatrogenic injuries in medicine. Now a new set of ...

Disjointed legacy IT has been identified as the root cause of human error that resulted in up to 134,000 state pensions being underpaid by the Department for Work and ...