The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

i'm trying to use remote assistance on xp pro on both machines using internet and it works, i can see his desktop and whatever he's doing but i can't actually use his computer myself on my computer. i ...

Last night I had the opportunity to use Remote Assistance for the first time. All I can say is it is a fabulous piece of software. My parents (who happen to live several states away) decided to call ...

Germany-founded global provider of secure remote connectivity solutions, TeamViewer announced that it is offering its TeamViewer Pilot app to all Australian healthcare organizations for free during ...

Oxford Nano is providing innovative remote assistance software to their customers through their AR-enabled “Virtual Assist” solution. Their customers get instant access to the company’s global team of ...