As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

Analysts and vendors have been promoting instant messaging (IM) and real-time collaboration as powerful tools for a couple of years, but corporations haven’t raced to adopt them. Yet one research firm ...

Does Gmail want to be an instant messaging client? Last month the popular webmail app shipped an emoji reactions bar in the mobile app, where a single tap would send a new email with your emoji ...

The use of instant messaging in the workplace and from mobile devices continues to grow, according to an America Online survey released Tuesday. Nearly 27 percent of all IM users surveyed said they ...

My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...

Gina McCarthy, President Obama’s pick to head the Environmental Protection Agency, said during her confirmation hearing today she hasn’t conducted business over instant message chats because she doesn ...