Navigating negative feedback on the internet about your business can feel like walking a tightrope. However, your response to negative reviews online can affect how your business is perceived, so it's ...

Editor’s Note: Previously, this series on scholarly publishing has offered advice on approaching an editor, getting a book contract, and writing a “timely” book. Peer review can be stressful, even for ...

Public forums and online discussions about restaurants can get out of hand quickly as evidenced by the recent case of Amy’s Bakery in Scottsdale, Ariz. The owners of the bakery got into a bitter ...

Negative reviews are more visible than ever. They can shape how thousands of potential customers see your brand. Responding to that kind of feedback has traditionally been a manual, time-consuming ...

Glassdoor has become a great resource for people to learn about a company, as the career website allows employees to write anonymous reviews. Related: Is Employee Feedback Missing at Your Company?

Deflecting is a great skill to show off when playing defense in basketball or football. However, it can pose problems in relationships, as deflecting is considered a defense mechanism in psychology.

My wife was puzzled. One minute she and I were having a pleasant conversation, the next minute, my mood drastically shifted. I went from cheerful and happy to quiet and withdrawn. A frown draped over ...

I am a kindergarten teacher with a challenging class. I have done PD with you, and the strategies and procedures that I have learned have pretty much made it so that I never have to worry about ...