It started while reading Difficult Conversations, by Stone, Patton, and Heen. They kept reiterating what another person says or thinks (negatively) about you is only that person’s perspective. Nothing ...

I don’t love talking with strangers. I’m an introvert at heart, and making an effort to engage in social interaction often drains my energy. But still, I do it. Not because I feel like I have to, but ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Wondering how to start a conversation? I could say simply that you aren’t alone in wondering. Or I could break the fourth wall a little. Humor me the latter. As a writer in the digital age with access ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

E ffective communication is one of the most important skills you can learn. You use communication skills in your ...

Sometimes holidays can lead to tense conversations — if not everyone shares the same set of facts. NPR's Life Kit has some tips for navigating those conversations and setting the record straight. For ...