Recently, I did a quick Yelp search to find a glass repair shop after my windshield cracked. As I scanned the list, I noticed one business had a shameful 1.5-star rating. I clicked through to see if ...

Navigating negative feedback on the internet about your business can feel like walking a tightrope. However, your response to ...

When a new UI or UX feature lands poorly, the consequences for a SaaS company can be immediate and often very public: customer frustration, reduced trust and even a dip in sales or retention. While ...

Here’s some positive advice to help you deal with a negative person. Jeff Guenther, who goes by @therapyjeff online, recently shared “eight ways to deal with a partner who’s incredibly negative.” Jeff ...

We seem to really get a kick out of complaining about work. We hover around the water cooler, confide in our friends, and even share our workplace horror stories with our spouses. But recounting all ...

Negative emotions, while unpleasant, can also have productive functions. Fear motivates us to engage in either fight or flight in response to a threat or predator. Negative emotions like jealousy, for ...