This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...
10monon MSN
Japan firm uses AI to train new staff in handling difficult customers, coping with stress
Technology offers rookie customer service staff chance to hone their pacification skills on non-humans before being posted to ...
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