The field service industry has undergone a significant digital transformation in the past 15 to 20 years. Initially reliant on cumbersome paper-based processes for managing mobile technicians and ...

Featuring PwC’s Paul Blase, Paul Leinwand, and Gurpreet Singh. Blase is a Principal at PwC U.S. and leads the firm’s growth platform. He advises executives on designing systems to deliver consistent ...

Businesses have to ensure they’re carefully guarding access to both internal systems and customer accounts. But even though team members and consumers understand the importance of robust identity ...