Chatbots automate conversation; agentic AI automates contribution, reshaping workflows, governance, and the human-machine ...

Millions of people now have access to artificial intelligence like ChatGPT. After Apple Intelligence integrated ChatGPT into its platform, anyone with an iPhone, iPad or Mac can now ask complex ...

This beginner’s guide explains what AI agents are, how they differ from traditional automation and chatbots, and why they are becoming essential for businesses.

When you ask an AI chatbot like ChatGPT, Claude, Copilot or Gemini to do something, it may seem like you're interacting with a person. They can give you a response -- an email note, an essay, a ...

ROCHESTER, N.Y. – Artificial intelligence is making its way into almost all areas of our lives. So, what are the signs that AI is impacting social-emotional well-being? A Nazareth University professor ...

A health care chatbot can be a patient's first point of contact for some sensitive conversations from mental health to ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

When you talk with a chatbot, what does it “think” about you? Recent work in AI interpretability, based on high-dimensional geometry, is beginning to provide some intriguing answers. In this talk ...

Learn how AI therapy and chatbots work, what they can’t replace, and why human connection still matters in mental health care.

I was recently interviewed for an article on the emotional connection that people can develop with artificial intelligence (AI) chatbots. 1 Here's an edited summary of the exchange. As a psychiatrist, ...