Chatbots automate conversation; agentic AI automates contribution, reshaping workflows, governance, and the human-machine ...

Millions of people now have access to artificial intelligence like ChatGPT. After Apple Intelligence integrated ChatGPT into its platform, anyone with an iPhone, iPad or Mac can now ask complex ...

This beginner’s guide explains what AI agents are, how they differ from traditional automation and chatbots, and why they are becoming essential for businesses.

Chatbots can give very humanlike responses to our prompts and queries, but they don't think -- or learn -- the way we do. Lisa joined CNET after more than 20 years as a reporter and editor. Her ...

A health care chatbot can be a patient's first point of contact for some sensitive conversations from mental health to ...

When you talk with a chatbot, what does it “think” about you? Recent work in AI interpretability, based on high-dimensional geometry, is beginning to provide some intriguing answers. In this talk ...

Learn how AI therapy and chatbots work, what they can’t replace, and why human connection still matters in mental health care ...

Psychologists and technologists see them as the future of therapy. The Food and Drug Administration is exploring whether to ...

A study showed that chatbots alone outperformed doctors when making nuanced clinical decisions, but when supported by artificial intelligence, doctors performed as well as the chatbots. Artificial ...