LONDON--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announces the launch of the Project Management module for its ITIL-ready help desk software, ServiceDesk Plus. With ...
Representatives from government agencies and industry who are implementing an Extensible Markup Language (XML) model to help improve information sharing among their justice information systems can ...
At a time when IT is supposed to be getting simpler, less complex and easier to manage, more people are calling help desks for assistance than ever before, according to a new study. That’s one of the ...
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