HP has issued a warning of a vulnerability in its much-unloved Support Assistant tool. The flaw in the service, which comes pre-installed on all HP laptops and desktops, was discovered by Secure D ...

I must admit that I’m not personally a fan of ‘mainstream’ PC/laptop suppliers. Not necessarily because I have a problem with their quality, but because they often come packed with at least ...

HP laptops come with the pre-installed HP Support Assistant. This software helps HP users troubleshoot some common issues, update device drivers and firmware, connect with HP Customer Care, etc.

Update: HP has provided us with a statement on the matter, which you can read below: "HP Touchpoint Analytics is a service we have offered since 2014 as part of HP Support Assistant. It collects ...

Some HP laptop customers are outraged over the discovery a piece of hidden software that is getting installed and running without their consent. It is a Windows telemetry serviced called HP Touchpoint ...