A discussion with a friend the other day about our different workplace cultures underscored to me the sentiment that good leadership is the major determinant of how satisfied people are at work. While ...

Constructive feedback should balance honesty with encouragement to build trust and accountability. Leaders who embrace feedback demonstrate humility, openness and a commitment to continuous growth.

There are people within the leadership value chain that I call the “focal-point leaders”. Examples of focal point leaders include: The President, the Governors, the Chief Judge of the Federation, the ...