To be effective, your company's leaders must take responsibility for their decisions and the performance of the organization as a whole. For example, the leaders of a company should design and adhere ...

The legacy of the British and Dutch trading companies of the 1600s laid the foundation for one of the most influential legal inventions of our time—the corporation. These legal entities, which serve ...

It is widely accepted that the rule of law should be the foundation of a stable society and the cornerstone of good governance. Sometimes it is not, which is why those who uphold the rule of law are ...

The term "governance" might feel out of place in the context of customer experience innovation. In fact, to some, creating a governance process might sound limiting or even stifling. But as a customer ...

Why are some outsourcing relationships successful, while others struggle or fail? While these complex relationships require strong processes, skills and tools to succeed, outsourcing excellence ...

Unlock the power of your data with an effective data governance framework for security, compliance, and decision-making. Data governance frameworks are structured approaches to managing and utilizing ...

To build an equitable and sustainable society, the social sector cannot take the place of the government, as Mark Kramer and Steve Phillips recently observed; “Only government has the capacity to ...

The same principle should apply in government. Yet in recent years, Connecticut lawmakers have increasingly relied on fast-tracked legislation, emergency-certified bills or special sessions to pass ...