ALBANY, N.Y. – The New York State Public Service Commission started an audit of Frontier Communications on Thursday. The audit will examine customer operations, service quality, network reliability, ...

Software bugs. Staff training issues. Missed appointments. Frontier Communications managers outlined a cascading series of problems it encountered in switching over AT&T customers in the first few ...

[Editor's Note: This story was updated to include a response from Frontier Communications.] Southern Lancaster County Frontier Communications customers will get credits and refunds and should expect ...

Courtesy of Frontier Communicati With two days until the approval vote from shareholders, Verizon’s proposed acquisition of Dallas-based internet provider Frontier Communications is coming down to the ...