A great solution for internal IT service desks that adhere to ITIL ...

Freshworks has launched Freshservice Journeys, an AI-assisted feature aimed at improving IT and employee service management by streamlining complex employee processes across various departments. This ...

SAN MATEO, Calif., Nov. 05, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH), today announced that Freshservice for Business Teams is now available as a standalone product, no longer requiring an ...

Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...