Freshworks Launches AI-Powered Capabilities to Elevate the Employee Experience and Turn Complexity into Growth

Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event within Freshservice, the AI-powered IT management platform, that make it easier for teams to resolve issues ...
TechRadar

I tried FreshService, a simple yet powerful ITSM solution with AI features good for teams of all sizes

FreshService balances power and usability, making enterprise-grade ITSM accessible to all businesses. Though advanced features require higher-tier plans, the core functions offer great value. Why you ...
SiliconANGLE

Freshworks launches Freshservice Journeys to streamline employee service workflows

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...
KMWorld Magazine

Freshservice Journeys eliminates pain points in the employee experience during various transitions

Freshworks is offering the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and employee service management offering that is designed to streamline complex ...
TechCrunch

Freshdesk Targets Small Businesses With New IT Service Desk In The Cloud

Freshdesk, which raised $7 million in Series C funding from Accel India and Tiger Global in November last year, is using some of that capital to enter the IT service management (ITSM) market currently ...
Yahoo Finance

FRSH Streamlines EX Management With AI-Powered Freshservice Journeys

Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...