I am a computer tech, and my organization manages work requests with a ticket system; the user can fill out a form requesting help with their computer. The ticket is sent to a basic folder, and an ...

Then our area got a specialized web-based ticket system using Sharepoint, home grown 'form' with hundreds of fields and drop-downs. I've been using that since December 2008, and it's now second nature ...

Company is Unlocking Transaction-Based Revenue in $85 Billion Market Dominated by Legacy Players, like Stubhub and ...