A fishbone diagram allows you to see the cause and effect of processes. It is frequently called an Ishikawa Diagram. It is one of 7 effective QC tools used within Six Sigma. The three phases of the ...

Fishbone diagrams are used for root cause analysis. One of the best tools you can use for creating Ishikawa diagrams is ...

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...

This week’s column is my fifth and final column on root cause analysis tools for managers. In previous weeks I explained root cause analysis in general and three other great analysis tools; The Five ...