Our lives are judged by the cumulative results of the decisions we make. Decisions are choices. Choices have consequences. Too often the pros and cons of each choice are not weighed. Effective problem ...

Part 5 in a series by Sue Dyer of OrgMetrics... How many times have you sat through meetings only to walk away wondering if your team could resolve any of the problems it faced? The ability of a team ...

Have a problem to solve or a decision to make? If so, there are several tried-and-true methods to turn to. As customer experience professionals, the work you do to identify improvement opportunities ...

Business leaders and managers make decisions daily in a world full of uncertainty, with the intention of solving problems. Gaps in knowledge, skill sets and unforeseen variables impact decisions.

Google’s Gemini 2.0 Flash Thinking Experimental model represents a significant milestone in the evolution of artificial intelligence (AI). Designed to excel in reasoning and problem-solving, it ...

In The Road Not Taken, Robert Frost writes: “Two roads diverged in a yellow wood, and sorry I could not travel both…I took the one less traveled by, and that has made all the difference.” Good choices ...