"Turn it off and on again" is sage advice for a reason. A full reboot of everything helps devices shake off bugs, realign ...

Windows 11 has built-in troubleshooters to fix common issues with network devices. The Network and Internet troubleshooter scans your PC for common network problems and can fix them automatically.

1] Use the Hardware and Devices Troubleshooter At first, you should try using the Hardware and Devices Troubleshooter to fix this issue.

Windows 11/10 offers driver support for a multitude of devices. Learn how to troubleshoot & fix Device Driver Problems in Windows PC.

Try the same device on another PC, and try another USB device on your PC. If the device fails to work on both PCs, you have a defective device. You might be able to fix the problem with a driver ...

Check Device Manager Open the Device Manager on your Surface Pro 9 and inspect the USB controllers for any yellow exclamation marks. These marks indicate issues with the driver or the USB port itself.