Gather as much information as possible about your car issue, including photos and videos capturing when a problem occurs. Not all information online is correct, and that goes for car repair advice.
The ‘Problem’ stat can be quite a problem in My Winter Car if you’re unsure about what it means. If left unchecked, the stat will gradually increase and result in further issues while driving a car.
You should consider yourself lucky if you've never had to deal with a broken part on a car. If you aren't performing routine maintenance on your somehow pristine vehicle, you're just playing with fire ...