The public relations profession often focuses on objectives like putting out a quantity of press releases, getting news coverage in select media outlets and measuring the numbers of readers or viewers ...

A phrase I’ve often heard from colleagues when discussing ‘accountability’ is: ‘I know what I need to do, but not how to do it’. Moving beyond theory to the practical – to actually closing the ...

Among the seemingly endless variety of machinery that might be listed under the heading automatic control, feedback mechanisms stand out as a distinct group because, although differing widely in ...

We all value feedback. There’s something within us that wants others to recognize our work. Why do you think the gold star sticker chart worked in elementary school? Because it’s a positive feedback ...