In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

Sometimes in life, we have to have conversations that we know will be difficult both for us and for the person we’re talking to. A parent needs to reprimand a wayward teenager, a teacher needs to ...

Difficult conversations are inevitable in business, but they don’t have to leave the involved parties walking away upset. Take the example of an account executive at a software firm who thought she ...

How’s the weather?” is a common phrase you hear in an office where employees are trying to ascertain the mood of a difficult ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

As lawyers, many of us tend to avoid difficult conversations. Although by nature, we are professional communicators — arguing a case in court, negotiating a business deal, and advising clients are ...

When you want to grow a business, high-stakes conversations are inevitable. Without the right approach, team members may react irrationally, become defensive, or misunderstand your intentions. That’s ...

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Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...