In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

How’s the weather?” is a common phrase you hear in an office where employees are trying to ascertain the mood of a difficult ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...

When you want to grow a business, high-stakes conversations are inevitable. Without the right approach, team members may react irrationally, become defensive, or misunderstand your intentions. That’s ...

A Harvard negotiation expert advises people to embrace conflict at work to have better job satisfaction. William Ury told Forbes that "a productive work environment should not suppress conflict." ...

Changing your mindset can mean everything. Source: Christina Morillo/Pexels At one point or another, we’ve all lost our cool at work. Everyday workplace aggravations can make your blood boil. But ...

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College can be a time for students to explore their independence, cultivate their own identities and figure out what they want to do with their lives. As we support our students through these ...