For years, possibly centuries, smart people have been teaching us the difference between intent and impact.* When I speak, I may intend one thing but what matters to you is how you receive what I say.

Does your company test every feature you release into production? How about 50%? From our candid conversations with our enterprise customers, we found that many companies do little to no functional ...

Management outlook is a dominant vantage point in business operations. Leaders strongly identify with generally accepted disciplines of management, such as finance, marketing, quality, and customer ...