For many of us, “employee feedback” sparks memories of uncomfortable annual conversations with unapproachable managers. In today’s world, however, employee feedback has evolved into ongoing listening ...

Negative feedback plays an important role in growth but it's rarely comfortable in the moment. Use these 5 strategies to confidently handle negative feedback at work.

As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...

Last month in this column, I provided an introduction to giving and receiving feedback within a team. This month I would like to review the three basic types of feedback: destructive, constructive and ...

Delivering feedback as a leader can feel challenging, but with the right training and awareness, you can set yourself up for success. In this article, industry leaders share the common mistakes ...

Business leaders want employees to succeed. Employees are an integral component of the overall business' success. Plus when employees succeed, they have a more positive demeanor and everyone enjoys ...

Judging by what I see happening in many Sri Lankan organisations, I conclude that they are not fully utilising ‘Feedback’ as ...