Business letters are used to summarize meeting discussions, introduce new information and to set policies and procedures. Businesses use both postal mail and digital mail correspondence. Whenever a ...

You wouldn't send a casually worded letter using no recognizable format to another business person if you were discussing competing for a government contract. If you want to be taken seriously as the ...

When I was test-marketing my new Business Writing for Professionals workshop, feedback showed one of the things people appreciated most was the map of how to format a business letter — especially the ...