In moments of panic, knowing how to speak clearly can be just as important as knowing who to call. This collection highlights ...

HANCOCK CO., Ohio (WTVG) - A 911 call takes a heartwarming turn. A local dispatcher becomes a lifeline in labor, coaching a new mom through delivery. Like all first responders, Jenna Huffman said she ...

The artificial intelligence technology will evaluate call recordings based on standards set by dispatch center supervisors.

On a Tuesday morning in mid-April, a loud beeping noise repeatedly bounced off the walls of the San Diego County Sheriff’s ...

Emergency responders are sounding the alarm over what they say are unacceptable working conditions. “We’re screaming for help, and we need everyone’s support,” said one 911 dispatcher, who didn’t want ...

COLUMBIA COUNTY, N.Y. (NEWS10) – An emergency dispatcher helped a family with an exciting arrival on Wednesday. She assisted a woman in labor with an at-home birth. NEWS10 caught up with that ...

Inside the Anoka County 911 dispatch center in Andover, Minnesota, calls are constantly coming in. "Average for the year here ...

The City of Santa Monica will receive $841,000 in federal funding to replace aging dispatcher consoles in its 911 emergency ...