Lorain County commissioners approved a proclamation honoring 911 telecommunicators, urging broader recognition, mental health ...

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...

SB 774 would add 911 dispatchers to the group of “first responders” covered by Florida’s special workers’-compensation rules ...

AI voice assistant Aurelian is helping 911 call centers handle non-emergency calls like noise complaints and lost wallets Aurelian is already live in over a dozen U.S. cities The AI aims to free up ...

Allen County’s switch from Three Rivers Ambulance Authority to Heartland Ambulance Service as its emergency medical dispatch service provider is “going smoothly” officials said Tuesday.

St. Charles County, Missouri recognizes emergency dispatchers and seeks to hire more, offering training and competitive ...