EMC Corporation has extended its service portfolio with the announcement of several new support services and capabilities. EMC has invested more than $45 million over the past two years to provide ...

EMC Corp. Customer Service President Kevin Roche says that his department can now leverage data to create a more “predictive, proactive, solutions support model.” Roche also sees interesting results ...

“We are doing a continuous upgrade of our customer services program,” said EMC Senior VP for Customer Services Tony Kolish. “That is what Agile Services is about, meeting new demands for support ...

20 November 2004 EMC Continues to Exceed Industry Benchmarks Worldwide; Stellar Technical Support and Services in the Middle East Highlighted EMC Corporation, the world leader in information storage ...