Microsoft has some significant updates in store for its Dynamics customer relationship management (CRM) software, and in many respects they mirror some of the trends currently reshaping the broader ...

In this edition of Weekend Reading, we’ve got stories about free cloud storage OneDrive being globally available, Microsoft Dynamics CRM adding more capabilities to deliver even better customer ...

A recent post on the Dynamics CRM blog may have narrowed the timeframe for the launch of Dynamics CRM 2013 down to a possible date in October. A session on Dynamics CRM 2013 at the upcoming Partner ...

It’s not exactly clear why Microsoft’s upcoming release of CRM Dynamics 2011 did not provide out-of-the-box social media monitoring, but it didn’t. In response, Siddhartha Rai, program manager of ...

Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced capabilities ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Dynamics CRM 2013, the latest release of Microsoft's on-premises customer relationship management (CRM) product, reached general availability today. Partner-hosted versions of Dynamics CRM 2013 are ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft's CRM revenue appears to be growing at a 26 percent clip for a 2012 grand total of $1.13 billion according to Gartner, but the numbers may not be what they appear. Ray Wang, principal of ...

The webcast will be from 8:30 to 10 a.m. PT and will originate from the Fira Barcelona Gran Via Conference Centre in Barcelona, Spain, as part of Convergence 2013 EMEA, the Microsoft Dynamics ...