I recently asked in an anonymous form for employees to share things they wished customers would know that would make their lives so much easier. It turns out there are A LOT of things drive-thru ...

If you want to keep the fast food drive-thru experience efficient and polite for everyone involved, avoid making this classic ...

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HOUSTON, Texas -- The instincts of a Burger King worker kicked in when he was confronted by an armed robber who was trying to get into the restaurant through the drive-thru window. On Tuesday, Houston ...

ARDEN HILLS, Minn. — When people talk about a restaurant's performance, they are generally not referring to the entertainment coming through the drive-thru speaker. But lunch time is show time at the ...

More than two years after a Texas Jack-in-the-Box drive-thru worker opened fire on a South Florida family during a French fry dispute, video of the incident has been released by the attorney for the ...

LAPLACE, La. (WPVI) -- Four young women are facing criminal charges after they recorded themselves attacking a McDonald's employee. The video was recorded at the restaurant in LaPlace, Louisiana. The ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

HOLIDAY, Fla. (WFLA) — A Holiday woman was arrested on Sunday after Pasco deputies said she was captured on video throwing a water bottle at a 16-year-old drive-thru worker because she was tired of ...