Facing a labor crunch, HVAC contractors are leaning on predictive software and smart dispatching to cut costs and boost efficiency.

A user-friendly and mobile-friendly interface is paramount. Software that is easy to implement and use reduces the learning curve for your team, allowing them to focus on core operational tasks. Look ...

The latest offerings from PCS Software use Cortex AI to automate key tasks, from sorting freight opportunities to assigning ...

Efficient and effective dispatch is the backbone of any successful carrier operation. As freight markets become more competitive, the need for reliable, feature-rich, and user-friendly truck dispatch ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

(TNS) - In 1978, the Monroe County Control Center was manually logging incidents. The center would write the details of an emergency call on a card by hand, and file it away in, well, a file. That was ...

EVERETT — So far, it’s working, and that’s a big relief. Before dawn Tuesday, Snohomish County went live with new software for police, firefighters, 911 centers and jail staff. The county’s emergency ...

People calling 911 won’t see any difference in responses involving Stanislaus County deputies next week, despite prior ...

The system, called ProQA, was implemented by the city in 2017. "It was a danger. It was a danger to people that were responding to the calls," said former dispatcher Carri Sampson-Spande.