If a quick restart won’t fix the issue and you continue to have a stuck disc issue, then you need to use a paperclip to open the disc drive.

Optical drive tray will not open? Tips to follow to open or eject stuck or jammed CD, DVD, Optical Drive tray of your computer.

Highlight the image filename, then click "Open." Click Start, then "Computer." Click the Floppy Disk Icon in the Windows Explorer window to open the virtual floppy drive and view the image.