How Customer Interviews Can Reveal Growth Opportunities

Customer interviews provide that prioritization. Instead of relying on assumptions or the loudest opinions in the room, you gain an evidence-backed road map built from the questions buyers are already ...

There are two types of customer interviews. Case study interviews require the techniques of the other type

Have you ever asked this during a customer case study interview?"Are there any points you would like to see improved ...
VentureBeat

Strella raises $4 million to automate market research with AI-powered customer interviews

Strella, a startup using artificial intelligence to automate and accelerate customer research, announced today that it has raised $4 million in seed funding led by Decibel, with participation from ...

Refining Product Concepts from Customer Interviews: Practical Steps to Stop "Convenient Interpretations" with ChatGPT

Initial estimate: 35 minutes | Scope to try tomorrow: 4 cases On Monday morning, the person in charge decided to refine a ...
VentureBeat

Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M

One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer ...
MarketWatch

UserTesting Acquires User Interviews to Strengthen the Industry's Most Comprehensive Customer Insights Solution for the AI Era

UserTesting, the leading provider of customer insights for the enterprise, today announced it has acquired User Interviews, the leading participant recruitment platform for user research, market ...
MarketScreener

UserTesting Announces Availability of Model Context Protocol Servers for UserTesting and User Interviews Platforms

The UserTesting and User Interviews MCP servers close that gap by connecting AI-generated concepts with fast, real human feedback. Using the UserTesting and User Interviews MCP servers, teams can: · ...