One of the key promises of AI is the ability to personalize the entirety of your marketing effort. But what does this mean in ...

Michael Podolsky, Co-founder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their service. I often emphasize in my writing why customer satisfaction is ...

Learn to master Excel Copilot for analyzing feedback, uncovering trends, and improving decision-making with AI-powered tools.

Cultural sensitivity matters. Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the ...

Encounter AI-powered marketing platforms for the first time, and they seem almost alien in their capabilities—algorithms that ...

AI spotlights pain points. AI-powered customer analysis uncovers hidden frustrations and helps brands refine messaging, improve CX and reduce churn. Smarter segmentation wins. AI-driven customer ...

In an increasingly complex and globalized business world, precise data and in-depth analysis have become more than just strategic tools. They form the foundation for sustainable decisions that ...

OMN Next Gen SEO & KI-Marketing Schweiz continues to strengthen its position as a leading force in Switzerland’s digital ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fredrik Carlegren ...

Adobe is warning its Analytics customers that an ingestion bug caused data from some organizations to appear in the analytics ...