Salesforce Inc. today is jumping aboard the generative artificial intelligence train with the addition of large language model support across its portfolio of applications. Generative AI can now be ...

Salesforce on Thursday announced Revenue Cloud, its latest cloud vertical that's aimed at helping businesses create a single point of reference for customer transactions, from purchase to renewal to ...

Increase Efficiency, Improve Personalized Service with Omnichannel Natively Inside Salesforce CXone Omnichannel Routing support of Salesforce Live Agent cases and chats, via API integration, provides ...

Enterprise productivity impact. Business leaders gain tools for faster, AI-driven process execution. Salesforce really wants to lead this whole agentic AI thing. Salesforce has signed a definitive ...

Salesforce on Wednesday launched Agentforce for Financial Services, which will allow financial services users to automate routine front-office tasks—like loan recommendations, client meeting ...

Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the world when it comes to managing your customer relationships. Yet, they take ...