As a small business owner, I disregarded the importance of core values until we made our first hiring mistake. At the time, we were a close-knit team of four employees. We hired a fifth employee that ...
A CEO client mentioned to me that an employee had been disrespectful to her in an all-hands meeting. He called her out in public for being late to a meeting, and challenged her when she defended ...
When it comes to developing a customer-centric organization, the soul of that transformation journey lies in your corporate culture. Without the right culture, one deliberately designed to be customer ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY John Hall Consumers have ...
As a first-time founder, you might read that your brand-new company needs a mission, vision or purpose statement and a set of core values. But what do you do with that statement and those core values ...
Ethical conduct is required in all jobs and by all organizations. It also applies to positions at all levels. Anyone can disagree with a substantive business or legal decision, but make an ethical ...
When I ran into a former client at the grocery store, and asked him how things were going, I expected some polite small talk. Instead, what he said blew my mind. The guy (let’s call him Jim) was an ...
Even if you’re not adding ESG or faith-based investments to your portfolio, it’s still wise to review your current investments to identify any holdings that don’t align with your values.
A company’s core values inevitably take on extra importance during difficult times. Zoom, the videoconferencing platform that became arguably the most important online tool of the pandemic, is a prime ...
When you’re running a business—small or large—it’s not just about creating quality products and services that will keep consumers coming back, it’s also about your core values as a brand in the ...
Knowing and acting on core values is essential to being a resilient educator—and resilience is key to managing the continuous challenges that any educator faces. Before I introduce an activity to help ...
Even though the pickings are slimmer, there is still construction work out there. And while competition for that work is likely tougher than it's ever been, there are still project owners who value ...
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