Google Cloud said today it’s enhancing its Gemini family of generative artificial intelligence models, giving them more natural and intuitive chat capabilities, so it feels much more like having a ...

Linguistics and computer science researchers have discovered some of the root causes of why AI large language models perform poorly in human-like conversations. When you have a conversation today, ...

In stage 1, researchers pre-train the cross-lingual MOSS-base model with public text and code corpora. In stage 2, they first perform supervised fine-tuning (SFT) with synthetic conversational data ...

Conversational IVR is so much more than just a programmed voice bot. When properly implemented, it can have real benefits for customer support. Conversational IVR uses natural language processing and ...

From booking appointments with a few words to managing complex workflows, conversational AI has become an essential driver of innovation. The focus is now shifting beyond automated responses toward ...

Conversation has been a fundamental element of education for hundreds of years. Dialogue from ancient Greek Socratic dialogues to contemporary mentorships enables learners to understand intricate ...

The modern customer has just one need that matters: Getting the thing they want when they want it. The old standard RAG model embed+retrieve+LLM misunderstands intent, overloads context and misses ...

Celeste Rodriguez Louro does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...