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Survey: Auto Tops 2010 Consumer Complaints

WASHINGTON, D.C. — Auto and credit/debt came in as Nos. 1 and 2 in top 2010 consumer complaints, according to a new survey out this week. And interestingly, Internet sales came in at No. 6, with one ...
Center for American Progress

Analysis of CFPB Complaints by State: Helping Consumers in Maine

The CFPB has stood up for everyday consumers and fought against unfair treatment in Maine. An ATM is seen in Chicago, October 2022. (Getty/Beata Zawrzel/NurPhoto) On October 3, 2023, the U.S. Supreme ...
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Tenant-landlord disputes topped consumer complaints in 2024

MADISON, Wis. (WBAY) - The state’s consumer protection office responded to more than 11,000 written consumer complaints last year. For the third year in a row, disputes between landlords and tenants ...
JD Supra

The Benefits of Consumer Complaints: Improve Processes and Achieve Business Goals

Complaints are a crucial component of any business’s integrity. But all too often complaints are overlooked because of the very nature of them. The rise of grievances being aired across social media ...
Los Angeles Times

Attorneys Have Their Hands Full with Consumer Complaint Boom

Class-action settlements alone hit nearly $40 billion in 2024, marking the third consecutive, record-setting year in the category. Private TCPA (Telephone Consumer Protection Act) claims have also ...
JD Supra

Increasing Dissatisfaction: Major Areas of Growth in CFPB Consumer Complaints Data

It is known the Consumer Financial Protection Bureau (CFPB) makes public all the complaints lobbied by consumers against financial companies. Have you looked at it? The volume of these complaints is ...
Vermont Business Magazine

Audit: DFR's handling of insurance complaints finds department handles most cases promptly

In 2024 and 2025, DFR reported to the Legislature that its intent was to answer and close consumer complaints within 30 days.
WFAE

Junk fees are gouging consumers; NC wants them gone

We’ve all heard the phrase, “too good to be true.” Well, these days shoppers are experiencing that when they find low advertised prices often come with junk fees — and consumer complaints are ...
Yahoo

Michigan Attorney General informs consumers to file a complaint if subjected to fraud

The holidays are normally a season of giving, but scammers have been doing more taking in recent years, leaving consumers frustrated about whether there's any resolution for them. Michigan Attorney ...
News Medical

Understanding FDA’s complaint reporting systems

If you have a complaint about a product regulated by the U.S. Food and Drug Administration (FDA), the agency wants to hear about it. The FDA offers a number of ways to report a complaint. Two of the ...
Center for American Progress

Analysis of CFPB Complaints by State: Helping Consumers in Hawaii

The CFPB has stood up for everyday consumers and fought against unfair treatment in Hawaii. On October 3, 2023, the U.S. Supreme Court will hear oral arguments in Consumer Financial Protection Bureau ...