Transaction Network Services (TNS) today announced the launch of TNS Hosted Cloud Connect, a scalable, purpose-built cloud communications platform that enables providers to transform legacy on-premise ...

(SAN) ANTONIO--(BUSINESS WIRE)--#BusinessConnectivity--Globalgig, a managed communication platform provider for global enterprises, announced today that it has expanded its platform to include ...

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which ...

James has more than a decade of experience as a tech journalist, writer and editor, and served as Editor in Chief of TechForge Media between 2017 and 2021. James was named as one of the top 20 UK ...

Last week, Cisco rolled out its Connect Cloud service as an automatic update to routers with that particular function enabled -- and triggered widespread user outrage ...